E.ON Group has recently published its 2024 Sustainability Report, highlighting total investments of RON 257 million in the digitalisation and modernisation of Romania’s energy infrastructure. The company accelerated the automation of distribution networks and expanded digital platforms for customers, resulting in a significant increase in online interactions and operational safety.

In 2024, E.ON Romania allocated RON 102 million to digitalisation and enhancement of self-service functionalities, marking a 19% increase compared to the previous year. At the same time, investment in modernising the electricity distribution network—funded through EU mechanisms—reached RON 155 million, up from RON 123 million in 2023.

The E.ON Myline platform registered 2.37 million active consumption points by the end of 2024, with over 155,000 added during the year. Usage of the self-reading function grew by 20%, reaching 15 million entries, while payments made through the platform increased by nearly 30% to 9.9 million. The number of electronic invoices issued reached 1.93 million, up 10% compared to the previous year.

New digital features were introduced in 2024, including payments for solar panel guarantees and invoices, access to PDF bills, and downloadable compensations. Additionally, E.ON Energie Romania fully digitalised the contracting process for the Casa Verde AFM programme.

The educational platform “Stația de energie” (The Energy Station), hosted on eon.ro, became one of the most visited energy information resources in Romania, attracting over 462,000 users in 2024—a 44% increase over 2023.

In the distribution segment, Delgaz Grid continued to integrate infrastructure into the SCADA system and accelerated the deployment of smart meters—over 93,000 were installed in 2024, bringing the total to more than half a million. The online network connection platform also saw a 20% increase in usage compared to the previous year.

A key initiative in 2024 was the implementation of the Advanced Distribution Management System (ADMS), which enables remote interventions and reduces response times. Meanwhile, the AI-based SMARTdetect solution allowed the expansion of natural gas network inspections from 170,000 km in 2023 to 285,000 km in 2024.